Terms of Membership and Service

These Terms of Membership and Service (“Terms”) govern access to and use of the Styken platform (the “Platform”), operated by Styken India Private Limited, a company incorporated under the Companies Act, 2013 (“Styken”, “we”, “us”, or “our”).

These Terms have been prepared in accordance with the Indian Contract Act, 1872, the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection Act, 2019, the Digital Personal Data Protection Act, 2023, and other applicable laws in India.

By submitting a membership application, accepting an invitation, completing onboarding, making any payment, or otherwise accessing or using the Platform, you acknowledge that you have read and understood these Terms and agree to be bound by them, together with our Privacy Policy and our Cancellation and Refund Policy, each of which is incorporated into these Terms by reference.

1.1Styken is operated by Styken India Private Limited (“Styken”). Styken operates a curated, application-based, women-first and women-led membership community, organised into Solo, Duo and Circle Memberships as described in Clause 4. Participating members of any gender may join through the Duo and Circle Membership structures.

1.2Styken is a technology and community platform. Styken does not accept, hold, or transmit funds on behalf of any member or any brand partner, and does not itself issue, fund, or redeem any Brand Partner Credit. Every Brand Partner Credit displayed on the Platform is owned, issued, funded, and honoured solely by the relevant brand partner. Styken’s role is limited to displaying the Brand Partner Credit to members and flagging when it is due to expire. Styken does not sit in the flow of funds, or of value, between a member and any brand partner, and accordingly Styken does not intend to operate as a payment aggregator or prepaid payment instrument issuer within the meaning of the Payment and Settlement Systems Act, 2007 or the Reserve Bank of India’s Master Direction on Prepaid Payment Instruments, 2021. Styken is designed to operate as a curated community platform and does not operate as an electronic marketplace or transaction intermediary.

1.3These Terms should be read together with our Privacy Policy and our Cancellation and Refund Policy, each available on the Platform, and any other policies or guidelines Styken publishes from time to time.

1.4These Terms are entered into electronically. In accordance with Section 10A of the Information Technology Act, 2000, an agreement concluded electronically, including by submitting a membership application, completing onboarding, or otherwise indicating assent through the Platform, is valid and enforceable and shall not be denied enforceability solely on the ground that it is in electronic form.

1.5Clickwrap Acceptance: Before making any Membership Fee, advance, part-payment or renewal payment, an applicant or member must affirmatively accept these Terms and the Cancellation and Refund Policy through an unchecked checkbox or another clear electronic acceptance mechanism displayed before payment, and acknowledge the Privacy Policy. Styken may retain an electronic record of that acceptance, including the applicable document versions, date and time of acceptance and transaction reference.

For the purposes of these Terms:

2.1“Second Duo Seat” means the participating membership seat held by the second member of a Duo Membership. A Second Duo Seat carries participation rights in the Styken community, including access to the community features, Pods and events applicable to the Duo Membership, together with any applicable Brand Partner Credit benefits.

2.2“Brand Partner” means a third party brand, merchant, or service provider onboarded onto the Platform to make offers, rewards, or credits available to members.

2.3“Brand Partner Credit” means any credit, reward, offer, or benefit that is owned, issued, and honoured by a Brand Partner and displayed to members through the Platform, as further described in Clause 11.

2.4“Circle Membership” means a women-led membership category comprising between four (4) and six (6) participating members of any gender, led by one or more women, as further described in Clause 4.

2.5“Code of Conduct” means the community standards set out in Clause 6.

2.6“Cohort” means a group of applicants or members convened by Styken for onboarding, community, or Pod formation purposes from time to time.

2.7“Founding-500” means a pricing cohort offered to a limited number of early members, as further described in Clause 5.

2.8“Full Seat” means a participating membership seat that carries access to the Styken community and any Brand Partner Credit benefits applicable to that Seat.

2.9“Grievance Officer” means the officer designated by Styken under Rule 3(2)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as identified in Clause 16.

2.10“Member” means an individual admitted to a Styken membership or Seat under these Terms and, where the context requires, includes an applicant or waitlisted applicant.

2.11“Duo Membership” means a membership category comprising two participating members: the first member being a woman holding a Full Seat and the second member being an individual of any gender holding a Second Duo Seat, as further described in Clause 4.

2.12“Platform” means the Styken website and application, and any related dashboard, interface, or digital service operated by or on behalf of Styken.

2.13“Pod” means a group of participating members convened by Styken for community interaction. A Pod may be configured as women-only where a woman member expressly selects or requests that preference, as described in Clause 6.

2.14“Research Participant” means a pricing cohort offered to individuals participating in Styken’s research or feedback programmes, as further described in Clause 5.

2.15“Reservation Advance” means an advance payment made towards the applicable Membership Fee before membership is activated and governed by Clause 5.6 and the Cancellation and Refund Policy.

2.16“Solo Membership” means a membership category comprising one woman holding a single participating Full Seat, as further described in Clause 4.

2.17“Waitlist” means the list of applicants who have applied for membership but have not yet been admitted, as described in Clause 3.

3.1To apply for membership, you must be at least eighteen (18) years of age and legally competent to enter into a binding contract under Indian law.

3.2Styken does not knowingly admit any individual below eighteen (18) years of age. If Styken becomes aware that a member does not meet this requirement, Styken may immediately suspend or terminate the membership. Any refund will be handled in accordance with the Cancellation and Refund Policy. Styken may treat a knowing misrepresentation of age as a material breach under Clause 7.2. Any Personal Data mistakenly collected from a minor will be handled in accordance with applicable law and the Privacy Policy.

3.3Styken operates on an application and approval basis only. There is no open or free public membership. Every applicant is human reviewed and admitted at Styken’s discretion, whether the applicant is invited or nominated by Styken or applies inbound; both routes are resolved through the same review process.

3.4An applicant who is not admitted is placed on the Waitlist for future consideration. Styken does not reject applicants outright, does not describe an unsuccessful application as a rejection, and is not required to give reasons for not admitting an applicant at that time.

3.5Admission to the Waitlist, or participation in the application process, does not itself create any contractual right to membership. Styken’s decision on an application is final, and Styken is not required to provide a right of review or appeal against a decision not to admit an applicant.

3.6Where an individual receives a Styken membership as a benefit of employment with Styken, that membership is a staff benefit and not a purchased membership. It sits outside the fee, billing, and refund mechanics described in Clause 5 and Clause 7, and ends automatically when that individual’s employment with Styken ends.

3.7By applying for membership, you represent and warrant that all information provided to Styken, including information relevant to the membership structure or Pod preference selected, is true, accurate and not misleading. A knowing misrepresentation made for the purpose of obtaining access to a women-only Pod or another restricted space is a material breach of these Terms and may result in removal under Clause 7.2. Nothing in this Clause requires Styken to question or adjudicate a member’s self-identified gender.

3.8Members are responsible for maintaining the confidentiality of their account credentials and for all activities undertaken using their account.

4.1Solo Membership: A Solo Membership consists of one woman holding a single participating Full Seat.

4.2Duo Membership: A Duo Membership consists of two participating members. The first member is a woman holding a Full Seat, and the second member may be of any gender and holds a Second Duo Seat. Both members may participate in the Styken community, including applicable community interactions, Pods and events, in accordance with these Terms.

4.3Circle Membership: A Circle Membership consists of between four (4) and six (6) participating members of any gender and is led by one or more women. Each member may participate in the Styken community in accordance with these Terms.

The annual membership term for each original participating member of a Circle will commence on the date the Circle is activated, irrespective of the date on which payment for an individual Seat was made.

The common Circle activation date and the corresponding annual term will be disclosed before payment and recorded in the applicable membership confirmation.

4.4Participating Seats: Each member within a Solo, Duo or Circle Membership holds a participating Seat carrying access to the community features applicable to that membership. A Solo member holds a Full Seat. Within a Duo Membership, the first member holds a Full Seat and the second member holds a Second Duo Seat. Each participating member within a Circle Membership holds a Full Seat.

4.5Pricing Cohorts: Founding-500 and Research Participant are pricing cohorts under Clause 5 and are not separate membership categories. A member within either pricing cohort holds a Solo, Duo or Circle Membership, as applicable.

5.1For the Platform’s launch year, the Membership Fees displayed under this Clause 5 are inclusive of applicable GST. From the second membership year onwards, Membership Fees will be stated exclusive of GST, and GST will be charged in addition at the applicable rate. The applicable pricing basis, GST amount and total amount payable will be disclosed before payment.

5.2The fee schedule is as follows:

5.2APromotional and Cohort-Based Discounts: Styken may offer promotional, launch-stage or cohort-based discounts on Membership Fees from time to time, including discounts applicable to Circle Memberships. Any such discount will be applied at checkout and disclosed before payment. Unless expressly stated otherwise, a promotional discount applies only to the transaction or membership period for which it is offered and does not create an entitlement to the same discount on renewal or any subsequent payment.

5.3Research Participant Pricing: A member admitted as a Research Participant receives a twenty-five per cent (25%) lifetime discount on the Membership Fee applicable to her own Full Seat, for so long as she maintains continuous Styken membership. Where the Research Participant takes a Duo Membership, the Second Duo Seat will be charged at INR 12,000 for the first membership year and at the prevailing fee applicable to a Second Duo Seat thereafter.

5.4Membership Fees and other amounts payable to Styken may be processed through one or more authorised third-party payment service providers engaged by Styken from time to time (“Payment Partners”). Payment processing may also be subject to the applicable Payment Partner’s terms and privacy practices. Styken will process and retain only such payment-related information as is reasonably necessary for administering the membership, maintaining transaction records and complying with applicable law, as further described in the Privacy Policy.

Before payment, Styken will disclose the applicable membership or Seat, purpose of payment, annual membership term and commencement date, amount payable, GST treatment and the applicable cancellation, refund, payment-dispute and Chargeback terms. Where the payment relates to an original member of a Circle Membership, the disclosed membership commencement date will be the Circle activation date.

5.5Membership is annual and, at launch, does not auto-renew. Renewal of a membership at the end of its term is an affirmative act by the member. Styken may, once the Platform reaches approximately 10,000 members, introduce an auto-renewal option, which will be offered only with the member’s express consent obtained in accordance with the Reserve Bank of India’s e-mandate framework for recurring payments, and with advance notice before any renewal payment is debited.

Where a member elects to renew but the renewal payment fails or remains incomplete, Styken will provide a grace period of fourteen (14) days from the expiry of the annual term. If payment is not completed during that period, access to the membership will be suspended. If payment remains outstanding for thirty (30) days after expiry of the grace period, the membership will automatically lapse. The applicable payment-failure and refund mechanics are set out in the Cancellation and Refund Policy.

5.6Reservation Advances Prior to Membership Activation. Prior to confirmation and activation of membership, Styken may accept a Reservation Advance towards the applicable Membership Fee. The current Reservation Advance amounts are:

No Reservation Advance presently applies to a Circle Membership.

For the launch year, the Reservation Advance amounts stated above are inclusive of applicable GST. From the second membership year onwards, any Reservation Advance quoted by Styken will be exclusive of GST unless expressly stated otherwise, and GST will be charged in addition at the applicable rate. Applicable GST will be accounted for when the Reservation Advance is received, in accordance with applicable tax law.

Payment of a Reservation Advance does not confirm or activate membership, guarantee admission to a Cohort or create an entitlement to membership. If the applicant’s membership is confirmed, the Reservation Advance will be adjusted against the applicable Membership Fee. Membership will activate only after Styken receives the full applicable Membership Fee.

A Reservation Advance will be fully refundable upon request until Styken confirms the Founding Cohort. Once the Founding Cohort is confirmed and Styken requests payment of the balance Membership Fee, the Reservation Advance will be treated as a part-payment towards the Membership Fee and handled in accordance with the Cancellation and Refund Policy.

Where an applicant has paid a Reservation Advance but has not completed payment of the balance Membership Fee, Styken will issue up to three payment reminders. The balance Membership Fee must be paid within three hundred and sixty-five (365) days from the date on which the Reservation Advance was received.

If the balance Membership Fee is not paid within that period, the Reservation Advance will be retained by Styken and will not be refundable thereafter, subject to applicable law.

Notwithstanding the above, if Styken is unable to admit the applicant to an appropriate Cohort or otherwise proceed with the membership application within one hundred and eighty (180) days of receiving the Reservation Advance, Styken will refund the Reservation Advance in accordance with the Cancellation and Refund Policy.

5.7Brand Partner Credits are not a fee, product, or item of value that Styken sells, issues, or charges for. Brand Partner Credits are addressed separately in Clause 11 and do not form part of the membership fee structure in this Clause 5.

5.8Styken does not charge any separate premium tier or fee beyond the seats described in this Clause 5.

6.1As a member, you agree to interact respectfully with other members and with Styken, and not to engage in bullying, harassment, or conduct that defames or damages the reputation of another member or of the Styken community. Members are expected to act honestly and in good faith in all interactions facilitated through the Platform.

6.2You must not use the Styken community as a sales list or a recruitment list, and must not engage in commercial solicitation of other members through the Platform or through any community interaction facilitated by Styken.

6.3Confidentiality of the room: What is shared within the Styken community stays within the Styken community. You must not share another member’s contact details or personal information with any person outside the community without that member’s consent, and must not disclose or republish community discussions outside the community.

6.4Women-only Pod Preference: A woman member may expressly select or request a women-only preference for her Pod. Styken may accommodate that preference by placing the member in, or configuring, a Pod consisting only of women. This is an optional preference applicable to the relevant Pod and will be considered as part of Styken’s Pod-formation and allocation process.

6.5Community Participation: Participating members of any gender within Duo and Circle Memberships may participate in the Styken community, including applicable community interactions, events and mixed-gender Pods. A women-only preference under Clause 6.4 applies only to the relevant Pod and does not affect a member’s participation in the wider Styken community.

7.1Styken reserves the right to suspend, restrict, or remove any member from the Platform or the community, with or without cause, at its sole discretion, subject to the safeguards in this Clause 7. This reflects Styken’s nature as a curated, private community. Nothing in this Clause 7 is intended to, or shall, limit or exclude any statutory right or remedy available to a member as a consumer under applicable Indian law.

7.2For-cause removal: Where Styken removes a member for a breach of the Code of Conduct set out in Clause 6, or for a misrepresentation under Clause 3.7, no refund of membership fees is due, and any Styken perks accrued by that member are forfeited. Any Brand Partner Credits associated with that member remain with, and are dealt with solely by, the relevant Brand Partner, as Styken does not hold or issue those credits.

7.3Without-cause removal: Where Styken removes a member otherwise than for a breach of the Code of Conduct, Styken shall provide the member with not less than thirty (30) days’ prior written notice of such removal.

Following the expiry of the notice period, Styken shall refund the membership fees paid by the member on a pro-rata, whole-month basis, retaining only the fee attributable to the period up to and including the effective date of removal and refunding the balance of the annual membership fee paid.

Nothing in this Clause 7.3 shall limit or exclude any statutory right or remedy available to a member under applicable law.

7.4Member-initiated cancellation: A member may cancel their membership through the Platform or by contacting Styken. Unless the member requests immediate cancellation, cancellation will take effect at the end of the current paid annual term, and the member may continue to access the membership services applicable to their Seat until that date. If the member requests immediate cancellation, their access and participation will end on the date of cancellation. Any refund entitlement will be determined in accordance with the Cancellation and Refund Policy.

7.5Where a report concerns the safety of a member, including at a Styken event or Pod meet-up, Styken may act under Clause 7.2 immediately and without prior notice to the member whose conduct is in question. Clause 17.1 does not apply to, delay, or otherwise limit Styken’s exercise of its rights under this Clause 7.

8.1As between Styken and a member, the member retains ownership of any content that member posts on the Platform. By posting content, the member grants Styken a non-exclusive, worldwide, royalty-free licence to host, display, and use that content solely for the purpose of operating and providing the Platform.

8.2Photographs taken at Styken meet-ups and events are governed by two separate consents obtained under the Privacy Policy: one consent for Styken to store the photograph, and a separate, revocable consent for Styken to use the photograph in its marketing. Each consent carries its own stated retention window under the Privacy Policy. The marketing consent is narrower than, and may be withdrawn independently of, the consent to store the photograph, and is not a blanket or perpetual grant. Styken does not supervise interactions occurring outside the Platform.

9.1Styken may facilitate community events, networking sessions, introductions, and collaborations between members, and between members and third parties, including brand partners, mentors, experts, and organisations.

9.2In facilitating any event, introduction, or collaboration, Styken acts only as a facilitator. Styken is not responsible for, and does not participate in, any interaction, arrangement, transaction, or dispute between members or between a member and any third party.

9.3Where Styken makes available an access reward, such as an invitation to an event, dinner, or session with investors, operators, or other individuals, that access reward is an invitation to participate. It is not, and must not be understood as, a promise of any particular outcome, connection, or result.

9.4This facilitator role reflects Styken’s position that it is not a marketplace and does not act as a transaction intermediary between members, or between a member and any third party.

9.5You acknowledge that Styken events and Pod meet-ups may take place at third party venues that Styken does not own, control, or supervise. You attend at your own risk, and Styken is not liable for any injury, loss, or damage arising at such an event or meet-up, except to the extent caused by Styken’s own negligence or wilful default. This Clause 9.5 does not affect Clause 15.

10.1Styken curates its community through a human reviewed approval process, as described in Clause 3. This curation is part of the Styken product, but it is not, and must not be treated as, a warranty, endorsement, verification, or guarantee of the conduct, suitability, background, or outcomes of any member, introduction, mentor, expert, or organisation encountered through the Platform.

10.2You engage with other members, mentors, experts, and organisations introduced through the Platform entirely at your own discretion and risk.

10.3Styken does not verify the income of any member and does not conduct credit checks on any member. Where an inferred income band is used for Cohort or Pod matching, it is derived only as a sorting signal from information the member has provided or from publicly available data. Nothing in these Terms or on the Platform should be read as Styken vouching for any member’s financial standing or creditworthiness.

11.1Brand Partner Credits are benefits, offers, or credits that are owned, funded, issued, and honoured exclusively by the relevant Brand Partner. Styken does not issue, fund, hold, settle, or redeem any Brand Partner Credit, and does not sit between a member and a Brand Partner in respect of any Brand Partner Credit. Styken’s role is limited to displaying Brand Partner Credits to members on the Platform and flagging their expiry.

11.2Brand Partner Credits, and the terms on which they are offered, are governed by the terms of the relevant Brand Partner and are not part of the membership fee structure at Clause 5. Styken does not guarantee the availability, value, or continued offering of any Brand Partner Credit, and a Brand Partner’s offers or participation on the Platform may change or end at any time.

11.3On a member’s removal from the Platform for cause under Clause 7.2, that member’s Brand Partner Credits remain with the relevant Brand Partner and are not affected, held, or redistributed by Styken.

11.4Any dispute about the issuance, value, or redemption of a Brand Partner Credit is between the member and the relevant Brand Partner. Styken will refer such disputes to the relevant Brand Duo and is not a party to, and assumes no liability in respect of, that dispute.

12.1Styken reserves the right to modify, suspend or discontinue any feature, functionality or part of the Platform from time to time, in whole or in part, with or without notice.

If Styken permanently discontinues the membership programme during a member’s active paid annual term, the member will be entitled to the refund specified in the Cancellation and Refund Policy. Modification or discontinuation of an individual feature will not, by itself, create a right to a refund, provided that Styken continues to supply the essential membership service.

12.2Because Brand Partner Credits and other member perks depend on the continued participation of third party Brand Partners, Styken does not guarantee that any particular perk, partner, or benefit will remain available on the Platform.

12.3Styken may introduce new features and technologies, including AI-assisted functionality, from time to time. The use of such functionality shall be governed by the Privacy Policy and any additional notices issued by Styken.

13.1All rights in the Platform, including the Styken name, brand, logo, and design, vest exclusively in Styken and are protected under the Trade Marks Act, 1999, the Copyright Act, 1957, and other applicable intellectual property law. Beyond a member’s own content under Clause 8, Styken owns all curated community resources, event materials, playbooks, and educational content made available through the Platform, together with Styken’s curation and matching methodology and the member directory and community data generated on the Platform.

13.2Members are granted a limited, personal, non-commercial licence to access and use the Platform, the member directory, and community data solely for their own participation in the Styken community. Members must not copy, scrape, export, redistribute, or otherwise reuse the member directory or community data, whether by automated means or otherwise.

13.3This restriction operates alongside, and reinforces, the no-solicitation and confidentiality-of-the-room obligations at Clause 6.

14.1The Platform is provided on an as is and as available basis. To the fullest extent permitted by law, Styken makes no warranty, express or implied, as to the suitability for a particular purpose, accuracy, or uninterrupted availability of the Platform.

14.2Without limiting Clause 10, Styken does not warrant or guarantee that any Pod, introduction, event, or access reward will result in any particular relationship, opportunity, or outcome.

15.1To the fullest extent permitted by law, and without limiting any statutory right a member may hold as a consumer, Styken’s aggregate liability to a member arising out of or in connection with these Terms or the Platform shall not exceed the membership fees paid by that member in the twelve (12) months preceding the event giving rise to the claim.

15.2You agree to indemnify and hold harmless Styken and its directors, officers, and employees from any claim, loss, liability, cost, or expense, including reasonable legal fees, arising from your breach of these Terms, your breach of the Code of Conduct, or your violation of applicable law.

16.1In accordance with Rule 3(2)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Styken has designated the following Grievance Officer:

16.2The Grievance Officer will acknowledge complaints within twenty-four (24) hours of receipt and will endeavour to resolve them within fifteen (15) days.

17.1Before commencing legal proceedings, a member shall first raise the issue in writing with the Grievance Officer, describing the material issue in dispute. Styken shall have ninety (90) days from receipt of such notice to attempt to resolve the issue in good faith. This process does not affect any right or remedy that cannot be excluded or limited under applicable law.

17.2Subject to Clause 17.3, if the dispute is not resolved within the ninety (90) day period, either party may institute proceedings before the courts of competent jurisdiction at Bengaluru, Karnataka, which shall have exclusive jurisdiction over such dispute.

17.3Nothing in this Clause 17 limits or excludes the right of any member who qualifies as a consumer under the Consumer Protection Act, 2019 to approach the relevant Consumer Disputes Redressal Commission. This right is expressly preserved and cannot be waived by contract.

17.4These Terms are governed by the laws of India.

17.5For the avoidance of doubt, this Clause 17 applies only to disputes between Styken and its members arising out of or in connection with these Terms. Disputes arising under Styken’s agreements with Brand Partners or other business counterparties, including partner agreements and non-disclosure agreements, are resolved by arbitration under a separate dispute resolution clause in those agreements and are not governed by this Clause 17.

17.6For clarity, this Clause 17 governs disputes about the interpretation or application of these Terms. It does not limit, delay, or otherwise affect Styken’s right to suspend or remove a member under Clause 7, including for conduct affecting the safety of another member, which Styken may act on immediately in accordance with Clause 7.5.

18.1Styken may amend these Terms from time to time. Members will be notified by email to their registered address, or by notice on the Platform, before the amended Terms take effect.

18.2Continued use of the Platform after the effective date of an amendment constitutes acceptance of the amended Terms.

19.1These Terms take effect on the Effective Date and continue for as long as you hold a Styken membership or otherwise access the Platform, until terminated in accordance with Clause 3, Clause 5, Clause 7, or this Clause 19.

19.2These Terms, together with the Privacy Policy and the Cancellation and Refund Policy, constitute the entire agreement between Styken and a member in respect of the Platform, and supersede all prior representations and agreements on the same subject matter.

19.3If any provision of these Terms is held invalid or unenforceable, it shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

19.4A failure by Styken to enforce any provision of these Terms on any occasion does not waive its right to enforce that provision on any subsequent occasion.

19.5Styken may assign its rights and obligations under these Terms to a successor entity or in connection with a merger, acquisition, or restructuring. A member may not assign their membership or any rights under these Terms without Styken’s prior written consent.

19.6Styken shall not be liable for any failure or delay in performance arising from a Force Majeure event, meaning any event beyond Styken’s reasonable control, including acts of God, natural disaster, epidemic or pandemic, war, civil disturbance, or governmental action.

19.7These Terms are published in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.

19.8Any notice to Styken under these Terms must be given in writing to the Grievance Officer at the email address in Clause 16. Any notice to a member will be given to the email address or phone number registered with that member’s account.

19.9Clauses 6.3, 8.1, 11, 13, 14, 15, 16, 17, and this Clause 19 survive the termination of a member’s membership or of these Terms.

For any questions, requests, or complaints in relation to these Terms or the Platform, members may contact: